Scheme Manager

371110500

£14.65 Per Hour

Full Time

Temporary

St Austell, Cornwall

Customer Service And Call Centre

Posted 1 day ago

Expires In 27 Days

Job Description

Location: Tolvaddon/St Austell
Pay Rate: £14.62 per hour
Contract: 12-month temporary contract (April 2025 – April 2026)
Hours per Week: 15
Working Pattern: 2 days per week


Pertemps is recruiting on behalf of our client for a Scheme Manager to join their Sheltered Housing team, providing vital support to older customers and ensuring they feel safe, valued, and able to live independently.

Why Join?
✔ Make a real impact in a rewarding role
✔ Supportive, customer-focused working environment
✔ Opportunity to work with a leading housing provider

The Role: As a Scheme Manager, you’ll be the key point of contact for residents in sheltered housing schemes, helping to create a welcoming, well-maintained, and supportive community.

Your responsibilities will include:
  • Regular visits to residents, providing advice and ensuring communal areas are well-maintained
  • Managing tenancy issues, responding to queries, and supporting customers with housing-related concerns
  • Coordinating maintenance & repairs in communal spaces to keep facilities in top condition
  • Working with external agencies to ensure residents receive additional support where needed
  • Promoting independent living, ensuring residents feel safe and secure in their homes
What We’re Looking For:
✅ Experience in a customer-facing role, ideally within housing or support services
✅ A caring, proactive approach with the ability to build strong relationships
✅ Strong problem-solving skills and the ability to work independently
✅ Good IT and administration skills
✅ A full UK driving licence is essential for this role

What’s in it for You?
A meaningful role where you can truly make a difference
Varied and flexible working across different schemes
A chance to develop your career in housing and support services

If you’re passionate about supporting older people and creating thriving communities, we’d love to hear from you!

📩 Apply today or contact Chelsea Goodman in the Pertemps Plymouth office for more details.