Field Service Engineers - Northwest London

V52103240

£37,000 - £50,000 Per Annum

Full Time

Permanent

Brent Cross, Greater London

Engineering And Technical

Posted 12 hours ago

Expires In 28 Days

Job Description

Field Service Engineer - Heavy Plant & Equipment - Northwest London

Elite Consultancy Network have an exciting opportunity for an experienced Field Service Engineer to join their prestigious client.

Responsibilities

Self-manage the service and repair construction equipment
Identify mechanical problems, using technical knowledge and computerised diagnostic equipment
To be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress
Maintain a sufficient personal toolkit to enable you to carry out the job effectively
Accurate completion of systems / paperwork
Order parts for your work as necessary and to return parts in a clean condition at the time of job completion, to aid the efficient invoicing of workshop jobs
To assist and coach colleagues with technical support and guidance where necessary
Flexibility to work overtime as and when necessary and to honour reasonable call out requests
Attend any relevant product / systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties

Qualifications

A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics
Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS
Desirable: Welding and fabrication
Be a good team worker
Ability to communicate efficiently with colleagues, management and customers
Commercially aware, effectively supporting the customers within the geographical area
Problem solving ability and high level of diagnostic skills
High standards and attention to detail
Ability to understand technical literature/systems

Package

Annual pay review
38.5 basic hours per week - Core hours: Monday to Wednesday 08.00 – 16.30 Thursday 08.00 – 16.00 Fridays 8.00 – 15.30
Overtime paid after 38.5 hours at time and a half until 12pm Saturdays
Overtime paid at double time after 12pm Saturdays
London weighting (location requirements apply)
25 days annual leave + 8 days bank holiday
Pension – business will match employee contributions up to 5%
Medical and dental family health plan
Wellbeing App offering discounts and vouchers
Financial/Physical/Mental Health Counselling and Coaching sessions
Company bonuses
Paid door-to-door
Company van + fuel card
Laptop and phone
Life Assurance: 4x annual salary
8 weeks full sick pay from day 1
Free Will writing service
Uniform, full PPE
Annual OEM training