Licensing Support Officer

Licensing Support Officer

Location: Vale of Glamorgan 
Contract: 10th March 2025 – 31st October 2025
Hours: 37 hours/week, Monday–Friday, 8:30 AM – 4:30 PM
Pay: £12.80 - £15.43 per hour + agency support benefits

Ready to keep South Wales safe and compliant? Join Network Recruitment Wales – NRW People Brand as a Licensing Support Officer with Shared Regulatory Services and play a vital role in public protection. This temporary role offers £12.80–£15.43/hour, a chance to sharpen your admin and regulatory skills, and the backing of a leading Welsh agency—all while making a difference in our communities.

Why This Role?
Protect the Public: Process licences and ensure only the right people hold them, safeguarding South Wales.
Variety & Impact: From admin to invigilating driver tests, enjoy a diverse role that keeps services running smoothly.
Skill-Building: Master licensing laws, train others, and contribute to service improvements.
Welsh Pride: Work with a local agency dedicated to supporting Wales’ regulatory backbone.

What You’ll Do:
Process and assess licence/permit applications with precision, ensuring compliance and public safety.
Handle payments, issue receipts, and manage data across specialist systems and paperwork.
Respond to queries—phone, email, or face-to-face—offering expert guidance on complex cases.
Coordinate ‘Knowledge Tests’ for taxi drivers, invigilate, and mark scripts to uphold standards.
Keep procedures and records up-to-date, collate stats, and support out-of-hours duties as needed.

What We’re Looking For:
Skills: Strong admin, IT, and communication abilities with an eye for detail.
Qualities: Reliable, adaptable, and eager to learn licensing processes.
Experience: Comfort with clerical tasks, customer interaction, or data management (regulatory experience a plus but not required).
Flexibility: Willing to join occasional out-of-hours responses with notice.

Why Choose NRW People Brand?
At Network Recruitment Wales, we’re your career partners:
Local Expertise: We know Wales inside out, linking you to roles that matter.
Seamless Support: From onboarding to payday, we’ve got you covered.
Competitive Pay: Enjoy great rates and agency flexibility in a rewarding role.

Ready to Apply?
This contract runs from 2nd March to 31st October 2025, offering 37 hours/week at £12.80–£15.43/hour in a role that blends admin, regulation, and community impact. If you’re ready to support South Wales’ licensing standards, send your CV to us but don’t delay—applications close soon!
Let’s keep Wales thriving together.