Tenancy Sustainment Worker
ML-5
£25,659 - £28,510 Per Annum
Full Time
Temporary
Exeter, Devon
Customer Service And Call Centre
Posted 3 hours ago
Expires In 29 Days
Job Description
Tenancy Sustainment Worker – Exeter
Salary: £25,659 – £28,510 per annum
Contract: Fixed Term (until June 2026), Full Time (37 hours per week)
Location: Exeter
Closing Date: 31st August 2025
About the Role Are you passionate about helping people maintain their homes and improve their lives? We are seeking a Tenancy
Sustainment Worker to join a dedicated Support team in Exeter.
This role is ideal for someone who is self-motivated, resilient, and committed to providing high-quality support to individuals facing challenges such as mental ill health, substance misuse, and complex life circumstances.
Key Responsibilities
What’s on Offer
Please note: Applicants must have the right to work in the UK for the full duration of this role. Visa sponsorship is not available.
Additional Information This role requires an enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable people.
Salary: £25,659 – £28,510 per annum
Contract: Fixed Term (until June 2026), Full Time (37 hours per week)
Location: Exeter
Closing Date: 31st August 2025
About the Role Are you passionate about helping people maintain their homes and improve their lives? We are seeking a Tenancy
Sustainment Worker to join a dedicated Support team in Exeter.
This role is ideal for someone who is self-motivated, resilient, and committed to providing high-quality support to individuals facing challenges such as mental ill health, substance misuse, and complex life circumstances.
Key Responsibilities
- Tenancy Support: Help customers maintain their accommodation through budgeting, benefits advice, and housing support.
- Promoting Wellbeing: Encourage positive lifestyle choices and connect individuals with health and support services.
- Risk & Safety Management: Carry out risk assessments and ensure compliance with health and safety standards.
- Team Collaboration: Work closely with colleagues, housing management, and external agencies to provide effective joined-up support.
- Empowering Independence: Support individuals in building the confidence and skills to live independently.
What’s on Offer
- Career Development: An excellent opportunity to enhance your skills and experience.
- Make an Impact: Play a key role in helping people sustain their homes and achieve independence.
- Team Environment: Join a committed and passionate group of colleagues.
- Broaden Your Network: Build partnerships with professionals across housing and support services.
- Experience supporting individuals with housing-related needs.
- Strong communication, literacy, and numeracy skills.
- A good understanding of safeguarding, risk assessment, and health & safety.
- Experience of managing challenging behaviours and tenancy issues.
- Ability to manage rent accounts and maintain accurate records.
- A methodical, organised approach to work, with strong time management skills.
- A commitment to excellent customer service.
- A valid UK driving licence and access to a suitable vehicle.
Please note: Applicants must have the right to work in the UK for the full duration of this role. Visa sponsorship is not available.
Additional Information This role requires an enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable people.
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