Sales Order Administrator

Sales Order Administrator
Permanent : Full - Time
Telford
£26,000 - £28,000 

Are you a highly organised, detail-oriented professional who thrives in a fast-paced environment? Do you love working with teams, solving problems, and making sure everything runs smoothly? If you're ready to take ownership of customer order processes and make a real impact, this Customer Order Coordinator role is the perfect opportunity!

What You’ll Be Doing:

• Managing and processing customer orders
• Keeping shared inboxes organised, ensuring prompt, professional communication
• Reviewing orders for accuracy and alignment with company guidelines
• Proactively identifying and resolving inconsistencies before processing
• Handling multiple priorities with ease — supporting customers and processing orders
• Learning to navigate SAP and understand the full order journey from entry to completion
• Ensuring accurate data handling in line with GDPR and company policies
• Keeping customer platforms updated

What We’re Looking For:

• Strong organisational skills and a sharp attention to detail
• Excellent written and verbal communication skills
• A proactive, problem-solving mindset with a willingness to learn
• Ability to multi-task and stay calm under pressure
• Experience in customer service, sales support, or order processing (SAP knowledge is a plus!)
• Comfortable using multiple systems, platforms, and portals
• A collaborative team player with a continuous improvement approach