Service Advisor / Breakdown Co-ordinator

My client, a market leader within their field and a great place to work certified business is looking for a passionate and skilled worker who thrives in a fast-paced, hands-on environment.
With time served experience in an HGV, truck position with good technical/engineering aptitude, this could be the next step for you !
Previous experience with HGV, either being an ex technician or having worked in similar service advisor roles previously is essential for this role.
Breakdowns will be a major part of this role, so experience will be required.  Heavily involved in ensuring that the site is adhering to Health & Safety regulations, with some involvement in Facilities management.
Being great at customer care with excellent communication skills and great administrative skills are essential requirements for this role.

Monday to Friday (9hr Day) between 07:30 to 18:00

Key Responsibilities : (list is not exhaustive)

• Diligently review maintenance repair cost estimates, raise and authorise purchase orders to external vendors
• Support with maintenance issues involving both customers and vendors
• Liaise with OEM technical service depts and support with in-depth fault diagnosis
• Assist with arranging and managing 3rd party work on premises 
• Assist with parts sourcing, procurement and ordering
• Analyse and identify any warranty situations and review data for fleet maintenance trends
• Key Account Management - from booking scheduled maintenance, to dealing with breakdowns, to raising damage recharges
• Heavy involvement in ensuring that the site is adhering to Health & Safety regulations and some Facilities management for the site/depot will be required Key Skills :

• Previous experience with HGV - either an Ex Technician or Service Advisor
• Key experience within Breakdowns
• Experience within Health & Safety and Facilities management
• Excellent communication skills
• Amazing customer care 
• Being computer literate with great administrative skills is necessary
• Being able to work on own initiative, but be part of a team

If you feel that you have the right experience and want to be employed by a Market Leader, APPLY Today !
Please either call 01509 213000 / Submit your CV / Email to michelle.alburey@pertemps.co.uk