Anti-Social Behaviour (ASB) Officer Location: Westminster City Council

Anti-Social Behaviour (ASB) Officer Location: Westminster City Council  
Pay Rate: £32.41 per hour (Umbrella) 
 Contract Type: Temporary, Full-Time (36 hours per week)  
Working Hours: 9am to 5pm, Monday to Friday  
Working Pattern: Flexible and agile working, with visibility in patch areas. Occasional evening and out-of-hours meetings required.  
Job Summary: Westminster City Council is seeking a skilled and resilient ASB Officer to join the Housing Service team. You will independently manage a varied caseload of anti-social behaviour (ASB) reports from residents, working collaboratively with internal teams and external partners to resolve issues and improve community safety. Key Responsibilities: Independently manage a caseload of ASB reports from residents. Investigate complaints and develop action plans, including sending block letters, interviews, door knocks, surgeries (including evenings), formal disclosures, and case conferences. Use initiative to explore legal and non-legal enforcement options using the ASB Crime and Policing Act 2014 and other relevant tools. Seek legal advice and prepare documentation including chronologies, Equality Act paperwork, and court bundles. Take witness statements, prepare notices, attend hearings, complete Authority to Evict requests, and organise/attend evictions. Work closely with internal colleagues and external partners such as police, Community Mental Health Team, Adult Social Care, and the Integrated Gangs and Exploitation Unit. Provide weekly updates and support to residents, including referrals to services like Victim Support and Floating Support. Attend regular training to stay up to date with ASB tools, powers, and best practices. Lead proactive projects on estates to deter and prevent ASB. Respond to correspondence from Cabinet Members, Councillors, MPs, Corporate Complaints, and Ombudsman enquiries. Address ASB within agreed service level agreements and meet team KPIs. Report to the ASB Team Manager. 
 
 
Please get in touch for more information. 
 
This is an agency Post, and we can offer you:  

• A Dedicated consultant who has access to all Social Work roles across the UK and is available for you to speak to  

• An easy registration process (all done online)  

• Ongoing compliance managed for you.  

• Prompt and reliable payroll and lots more.  

  
Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be!  
 Please contact Helen on 07901286967 or email helen.omara@pprsocialcare.co.uk for more information.