Sales Administrator (Commercial Waste)

Commercial Waste Sales Administrator – Temp 3 months - £18.52 per hour

Local Authority is seeking a Sales Administrator to support their Commercial Waste team at their West London offices.

This is a temporary position to start ASAP for an initial 3-month period and will pay £18.52 per hour.

The Sales Administrator will provide administrative duties to support the divisions entrepreneurial approach to service delivery, maximising sales of new contracts and ensuring the retention of customers and increasing market share through the acquisition of new customers. Duties will include:

• Provide administrative support to customers, answering telephones, responding to emails, processing post and other communication channels as appropriate.
• Provide financial advice to customers on their account status and payment options, including taking card payments and setting up Direct Debt mandates.
• Provide administrative system support to the Commercial Waste team, processing digital and analogue documents, accurately inputting information into a variety of databases, maintaining accurate records, managing precise digital and analogue filing and retrieval processes.
• Providing accurate notifications for all new, amended, and cancelled services, monitoring and reconciling completed work tasks, reviewing service exemptions, and resolving customer service issues and complaints.
• Check daily exemptions reports raised by the waste contractor and missed collections raised by the customers.
• Issue, record, maintain and file annual Waste Transfer Notices to all customers, ensuring compliance with Environment Protection Act 1990.

The ideal Sales Administrator will have the following:

• Previous administration experience within Waste management
• Competent in all MS Office Packages
• Excellent communication skills, both verbal and written
• Customer Service skills
• Please note this role is subject to vetting checks

ONLY SHORT LISTED APPLICANTS WILL BE CONTACTED.