Lounge Team Leader

Aviation Recruitment Network Ltd have an exciting opportunity for an experience team leader to join a VIP Lounge in London Heathrow Airport.
The VIP Lounge is for a leading international airline priding themselves in exceptional service and high-end clientele! This is an exciting position for the right individual that offers the chance to progress long term. Must have front of house/hospitality experience.

As a Lounge team leader you will receive:
• Starting £35,000 per annum
• Full time hours between 37.5hrs to 40hrs per week
• Company uniform and ongoing training with progression
• Criminal Record Check (DBS) re-imbursed after 4 weeks
• Free meals provided on Shift.


As lounge team leader you must have:
• Previous experience working in similar environment or must come from a hospitality background.
• Excellent knowledge of Food and Beverages with interpersonal skills.
• Ability to learn and adapt to lounge service procedures and menus quickly.
• Organised and ability to remain calm under pressure.
• Experience of managing or supervising a service team from diverse backgrounds
• Must pride themselves in presentation
• Excellent command of English
• Ability to work flexible hours, ability to commute to Heathrow as early as 06:00am
and finish late shift at 22:00pm.

Lounge team leader duties will include:
• Welcoming and assisting VIP and premium guests in a very courteous manner.
• Ensuring the highest quality of customer service is being always delivered.
• Managing rota and peak times based on scheduled flights
• Ensuring the teams presentation standard are well maintained.
• Coordinating with food and beverage services in professional and timely manner.
• Ensuring the cleanliness and ambience of the lounge is well always maintained.
• Providing training for new starters

If you feel you have the skills and experience to become a Lounge team leader, then click on apply or call our Heathrow Branch and speak to Salman Akhtar.

Aviation Recruitment Network Limited is acting as an Employment Business for this position.