Customer Service Advisor

Are you organised, people-focused, and ready to take the next step in your customer service career?

We're working with a respected Insurance Company in Shoreham, who are looking to welcome a Customer Service Advisor to their growing team.

This is a great opportunity for someone with a background in customer service and admin, who enjoys supporting clients and working as part of a close-knit, friendly team.

The Role:

• Handling incoming calls & enquiries relating to claims
• Setting up new customer accounts on the internal systems
• Collecting & reviewing documents from third parties to support claims
• Updating customers with the progress of their claims
• Providing general administrative support to the wider team
• Ensuring all information is accurate and systems are kept up to date

The Person:

• Previous experience in a customer service or admin role
• Experience in the insurance industry is a plus
• A confident communicator with a professional & friendly manner
• Organised individual with attention to detail

The Package:

• Salary of up to £25,000 DOE
• Monday to Friday, 9am - 5pm
• A supportive & welcoming team environment
• Great benefits included!

Whether you're already in insurance or looking to bring your admin & customer service skills into a new industry, this is a brilliant opportunity to join a stable & growing business. Apply now to hear more.