Customer Service Administrator

Our client, a well-established and highly regarded business in Crawley, is looking for a Customer Service / Sales Support Administrator to join their friendly and fast-paced office.
This is a rare opportunity due to their exceptionally low staff turnover-don't miss your chance to become part of this fantastic team!

What's in it for you?

• Salary up to £30,000pa DOE
• Lovely working hours - Monday to Friday, 9am - 5pm
• 23 days holiday + bank holidays
• A dynamic and varied role-perfect for someone who enjoys multitasking
• A supportive and established team with a great working environment

The Role:
This is a truly varied position, ideal for someone who enjoys being involved in different aspects of a business. Responsibilities include:

• Handling and processing customer orders via phone and email
• Coordinating deliveries with third-party warehouses and couriers
• Acting as the main point of contact for customers-assisting with invoice queries, delivery updates, and product enquiries
• Creating and sending out sample packs for new customer enquiries
• Providing office facilities support, such as arranging contractors and maintaining office supplies

Experience Required:

• Previous experience in customer service, sales support, or administration
• Strong communication skills-confident and professional when dealing with customers
• Excellent attention to detail and organisational skills
• Ability to multitask and thrive in a busy and varied role
• Ideally, own transport due to location

If you're looking for a role where no two days are the same and want to join a business with a fantastic reputation!