Service Coordinator

Are you a bubbly and outgoing individual with a knack for customer service and coordination?
We're working with a respected company in the technical services industry to recruit a Service Coordinator for their busy team in Crawley. This is an exciting opportunity to join a fast-paced environment, coordinating service activities and supporting clients across the UK and internationally.

Key Responsibilities:

• Be the first point of contact for client inquiries via phone and email regarding repairs.
• Maintain accurate service records, reports, and inventory updates in the system.
• Liaise with external teams to source parts and equipment.
• Schedule technicians and engineers for repair and maintenance tasks.
• Prepare and issue quotes, raise purchase orders, and manage approvals within credit terms.
• Keep clients updated throughout the service process, ensuring follow-ups are handled promptly.

About You:

• Previous experience in customer service and service coordination is essential.
• A friendly, proactive personality with strong communication and interpersonal skills.
• Organised and detail-oriented, with the ability to work closely with cross-functional teams.
• Problem-solving skills and a customer-focused mindset.

What's in It for You?

• A competitive salary of up to £30,000.
• Monday to Friday, 8.30am - 4.30pm.
• Onsite parking and private medical insurance.
• A welcoming and supportive team culture.

If you're ready to bring your coordination expertise to a thriving industry, apply now to hear more!