Customer Advisor

Community Connections Advisor
Location: Plymouth, PL1
Hours: 37 hours per week (Monday to Friday, 09:00 AM - 17:00 PM)
Assignment: Temporary position (August - October 2025)
Pay: £13.47 per hour

Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? Pertemps are currently looking for a Community Connections Advisor to join our client's team on a temporary basis to support the administration and processing of orders through the Household Support Fund.

Key Responsibilities:
- Administer and process orders related to the Household Support Fund.
- Maintain accurate records and manage data using Excel and CRM systems.
- Liaise with internal departments (e.g., Creditors) and external support agencies or clients.
- Provide high-quality customer service and clear communication across all levels.

Essential Skills & Experience:
- Proven commitment to delivering high levels of customer service.
- Strong communication and customer care skills.
- Ability to build effective working relationships with both customers and colleagues.
- Excellent administrative and organisational skills.
- Proficiency in Microsoft Office (Word, Outlook, Excel) and general database systems.
- Experience in maintaining administrative and monitoring systems.
- Previous experience in an office/administration environment.
- Confident handling general admin tasks including typing and answering calls.

This is a fantastic opportunity to make a real difference in the community while gaining valuable experience in a supportive and dynamic environment.

If this sounds like the right opportunity for you, please click below to submit your CV for consideration.
For more information, contact Emily at 01752 601116.

Please note: Due to the high volume of applications, we may not be able to respond to all candidates. If you do not hear from us within 14 days, unfortunately, you have not been shortlisted - but please keep an eye out for future opportunities with Pertemps.