Customer Service Administrator

Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join our client's operations team in their Basingstoke office. This is a permanent, full-time position. The successful candidate will be able to work in a busy, fast-paced environment and be able to prioritise their workload.

Customer Service Administrator Duties:
- Scheduling all Engineers work streams and appointments for services and installations
- Managing the updating of handover and progress reports for each site, maintaining internal systems to ensure transparency
- Preparing quotes
- Dealing with live issues and emergency call outs, re-arranging engineers call outs to ensure emergencies are dealt with in agreed timeframe
- Managing stock within the department to ensure sufficient supplies and equipment for ongoing projects
- Creating and distributing customer certification, including LD1 and NICEIC documentation.
- Ensuring all engineering test equipment is maintained and calibrated.

Requirements:
- Experience working in a fast paced environment
- Excellent communication skills
- Ability to work well under pressure
- Strong proven administrative experience

This Customer Service Administrator position is a full time, permanent position working Monday to Friday. 8.30am - 5pm. Our client is offering a salary of £27,000 - £29,000 depending on experience.

If you are interested in this position, please apply below with an up to date CV or contact Jemma at the Basingstoke Pertemps branch.