Customer Service Advisor

Customer Service Advisor – Bring Your Energy & Passion!
£32,000 + £3,000 Bonus
Central London | Hybrid (after 3 months)
Monday to Friday

Are you a natural people person with a passion for delivering top-notch customer service? Do you have a degree and the drive to grow your career in a dynamic, forward-thinking company? Join our vibrant team in Central London, where every day is different, and your enthusiasm will make a real impact!
What You’ll Be Doing:

• Being the friendly first point of contact for customers via phone, email, and live chat.
• Solving problems efficiently while making every customer interaction a positive experience.
• Keeping records up to date and escalating concerns when needed.
• Collaborating with an amazing team to continually raise the bar for customer service.

What You’ll Need:

• A degree – we’re looking for bright, ambitious individuals ready to make a difference.
• A proactive problem-solving mindset and excellent communication skills.
• A genuine passion for helping people and going the extra mile.
• A team player who thrives in a fast-paced, buzzing environment.

Why You’ll Love It Here:

• 25 days holiday + 8 public/bank holidays – plenty of time to recharge!
• Commercial bonus scheme & annual cost-of-living salary increase.
• 14 weeks full-pay maternity leave & 2 weeks full-pay paternity leave.
• 24/7 Employee Assistance Program & free counselling for you and your family.
• Paid Wednesday lunch – because midweek deserves a treat!
• Breakout room with Netflix & Nintendo Switch – relax and recharge!

Sound like you? Don’t miss out—apply now or reach out for a chat. We’d love to hear from you!