Night Shift Production Coordinator

• Carlisle City Centre
• 30 hours per week 
• £21,840 p/a
  

Role Summary:
To effectively manage and coordinate the temporary workforce within a fast-paced food production environment, ensuring that staffing levels, performance, attendance, and conduct meet business and client standards. The On-site Coordinator acts as the key link between the temporary workforce, the day On-site Coordinator, and the Contract Manager, ensuring that service delivery, compliance, and company values are consistently upheld.

Key Responsibilities

People Management & Supervision

• Oversee and coordinate temporary staff deployed across multiple production lines.
• Monitor daily attendance, punctuality, and adherence to shift schedules.
• Promote positive attitudes, teamwork, and professional conduct among all temporary staff.
• Address minor conduct or performance issues promptly and professionally, escalating when required and recording relevant information and any actions taken.
• Support the on-boarding and induction process for new temporary workers, ensuring understanding of site rules, safety, hygiene, and behavioural expectations.

Operational Delivery

• Ensure staffing levels meet daily production and service requirements.
• Liaise with line supervisors and shift managers to understand labour needs and redeploy resources effectively.
• Maintain real-time visibility of staffing allocation across all production lines.
• Report daily headcounts, absences, and performance updates to the Day On-site Coordinator and Contract Manager.
• Support compliance with site-specific policies including health & safety, food hygiene, and quality standards.

Communication & Reporting

• Act as the main point of contact between agency staff, client line managers, and the on-site management team within the Night shift remit.
• Provide accurate daily reports on attendance, performance, and workforce trends.
• Escalate recurring issues or workforce risks to the Contract Manager in a timely manner.
• Participate in regular review meetings with client and on-site management teams.

Professional Conduct & Representation

• Represent the company in a professional, consistent manner at all times.
• Promote and instil company values, ensuring temporary staff align with expected behaviours.
• Maintain confidentiality, fairness, and respect in all dealings with staff and client representatives.
• Support a positive working environment that encourages engagement and high morale.

Key Skills & Attributes

• Strong people management and leadership skills.
• Excellent communication and interpersonal ability.
• Ability to handle pressure and make quick, effective decisions in a fast-paced production environment.
• Organised and detail-oriented, with strong reporting and administrative capability.
• Confident in resolving conflicts and maintaining professional relationships.
• Understanding of basic HR processes (attendance, conduct, performance management).
• Knowledge of food production, hygiene, and health & safety standards (advantageous).

Experience & Qualifications

• Previous experience in an on-site coordination or supervisory role (preferably in a food production or manufacturing setting).
• Experience managing temporary or agency staff.
• Basic understanding of employment practices and workforce compliance.
• Proficient in Microsoft Office (Excel, Outlook) and workforce management systems.
• Flexibility to work varying shifts to meet operational needs.

Core Values

• Integrity: Acts fairly and transparently in all situations.
• Accountability: Takes ownership for outcomes and follows through on commitments.
• Respect: Promotes inclusion, fairness, and positive engagement.
• Service Excellence: Strives to exceed client and company expectations daily.
• Safety: Champions health, safety, and food hygiene standards at all times.

This role is on a temporary basis with the view to becoming a permanent position.

If you are interested in this position and would like to arrange an informal conversation, PLEASE APPLY HERE