Customer Service Advisor
047110136
£12.20 Per Hour
Full Time
Temporary
Remote work,
Customer Service And Call Centre
Posted 4 hours ago
Expires In 29 Days
Job Description
Customer Service Advisor – Fully Remote
- Redditch
- Temporary (3 months – potential to go permanent)
- £12.20 per hour
- Fully Remote
- Monday to Friday (flexible rotating hours within 8am - 8pm) also 1 in every 3 weekends.
Customer Service duties include:
- To be the first point of contact for customers via telephone, email and live chat.
- To deal with all daily enquiries and or complaints generated by customers & stores
- Provide a professional and timely response/resolve to customer concerns and enquiries.
- To ensure that all customer contact is logged, as appropriate on the system.
- To ensure customer contact, if escalated is directed to the correct department.
Requirements:
- Call centre / Customer Service experience is essential
- Excellent Customer and communication skills, both written and verbal.
- Telephone experience
- Able to work effectively as part of a team.
- Excellent administrative or customer service skills with the ability to prioritise your workload effectively with pace and urgency.
- Computer literate - Microsoft Office
If this sounds of interest, please click 'APPLY TODAY'.
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