Customer Service

ob Description: Sales Coordinator - Industrial Sector

Location: UK | Full-time | Permanent | Salary: Up to £26,000 per annum

Are you a proactive and customer-focused professional with a passion for delivering exceptional service? We're looking for a Sales Coordinator to join a dynamic industrial sales team, supporting customers and internal stakeholders across Europe.

What You'll Be Doing

Act as the main point of contact for customer enquiries, quotes, and orders-responding within 24 hours
Liaise with internal departments (Sales, Engineering, Supply Chain, Finance) to ensure smooth order progression and delivery
Support cross-border collaboration to meet customer needs and project timelines
Maintain accurate records and business documentation
Monitor forecasts and project pipelines to anticipate customer requirements
Drive continuous improvement by minimizing errors and initiating corrective actions
Ensure compliance with documented processes and standards

What You'll Bring

Minimum 2 years' experience in a customer-facing support or sales role
Prior experience in an international industrial or manufacturing environment
Strong SAP knowledge and technical understanding
Excellent communication and organisational skills
Proactive, problem-solving mindset with attention to detail
Team-oriented, positive, and customer-focused attitude
Proficiency in Microsoft Office and understanding of international supply chain networks

Benefits Package

Private Medical Insurance
Personal Pension Scheme
Income Protection
Life Cover
Health Shield Plan
Sick Pay & Holiday Pay
25 Days Annual Leave
Bonus Scheme

This is a fantastic opportunity to join a collaborative team where your input directly impacts customer satisfaction and operational success. If you're ready to take ownership of a key coordination role in a fast-paced industrial setting, we'd love to hear from you